1.  Information We Collect

We collect the following categories of information to deliver and improve our services:

Personal Information

Full name

Email address

Phone number

Payment and billing information (when making a purchase or requesting a quote)

Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information

IP address, browser type, and device information

Website usage patterns and analytics data

Cookies and similar tracking technologies

Customer Communication Records

Records of inquiries and service requests

Appointment details and preferences

Service history and customer feedback

2.  How We Use Your Information

We use the information we collect to:

Provide, deliver, and continuously improve our services

Process transactions and manage payments

Communicate with you about inquiries, appointments, reminders, and updates

Enhance website functionality and user experience

Ensure account security and prevent fraudulent activity

Maintain accurate records of your communication preferences and consent

Comply with applicable laws and regulatory requirements

3.  SMS Messaging & Compliance

Opt-In & Consent

You will only receive SMS messages if you have explicitly opted in to our messaging program. We maintain timestamped records of all opt-in actions and fully comply with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state laws.

Message Content & Frequency

Messages are sent only in direct relation to services you have requested

Message frequency varies based on your interactions with our business

We do not send promotional SMS content without your specific, separate consent

How to Opt Out

You can cancel SMS notifications at any time by replying STOP to any message. You will receive one final confirmation, and no further messages will be sent unless you choose to re-opt in. All opt-out requests are processed immediately.

Help & Support

Reply HELP to any message for assistance, or contact us directly at [email protected] during regular business hours.

Carrier Information

Standard message and data rates may apply

Carriers are not liable for delayed or undelivered messages

Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection — Critical Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent records are excluded from all data-sharing arrangements — including those with subcontractors and support service providers. This information will not be shared with any third parties, excluding aggregators and providers whose sole function is delivering the text messages you have consented to receive.

4.  Cookies & Tracking Technologies

We use cookies and similar technologies to analyze site traffic and user behavior, remember your preferences, improve website functionality, and measure the effectiveness of our services.

You may control or disable cookies through your browser settings. Please note that disabling cookies may limit your ability to use certain features of our website.

Types of cookies we may use:

Essential Cookies: Required for core website functionality.

Analytics Cookies: Help us understand how visitors interact with our site.

Preference Cookies: Remember your settings and preferences across visits.

5.  Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. Limited sharing occurs only in the following circumstances:

Service Providers

We may share information with third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling, SMS delivery). All service providers are contractually required to maintain the confidentiality and security of your data.

Legal Compliance

We may disclose information if required by law, legal process, or to protect our rights, in response to valid law enforcement requests or court orders.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your data will remain protected under the terms of this Policy.

Important: All of the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, excluding SMS aggregators and providers of the text message delivery service.

6.  Data Security

We implement and maintain reasonable technical and organizational security measures to protect your personal information, including:

Encryption of sensitive data in transit and at rest

Secure access controls and multi-factor authentication mechanisms

Regular security assessments and system updates

Employee training on data protection and privacy best practices

Breach notification protocols in accordance with applicable laws

Secure backup systems and disaster recovery procedures

Despite these measures, no method of internet transmission or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your information, but we cannot guarantee absolute security.

7.  Your Rights & Choices

You have the following rights regarding your personal information:

Access, update, or request deletion of your personal information

Opt out of marketing emails by clicking "Unsubscribe" in any email from us

Opt out of SMS messages by replying STOP at any time

Request information on how we process your data

Withdraw consent at any time for future communications

Lodge a complaint with a supervisory authority if you believe your rights have been violated

To exercise any of these rights, please contact us using the information provided in Section 9.

8.  Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their individual privacy policies. This Privacy Policy applies only to information collected directly by AGI Performing Arts and Entertainment Company, LLC.

9.  Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. The most current version will always be available on our website with the effective date clearly displayed. For significant changes, we will notify you by email or through a notice on our website.

10.  Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out to us:

AGI Performing Arts and Entertainment Company, LLC

Phone: +1 (678) 324-7218

Email: [email protected]

Website: https://agientertainment.biz

By using our website and services, you consent to this Privacy Policy.

© 2026 AGI Performing Arts and Entertainment Company, LLC. All Rights Reserved.